Nigel Risner Series

It's a Zoo Around Here

Based on the wildly successful book (first published in 2002) this course will give you a whole new perspective on people and relationships. We're all individuals, but we share common personality traits which affect the way we communicate.

It's a zoo around here, relates personality types to different animals - monkeys, lions, dolphins and elephants. It's a wonderfully simple approach that helps decode behaviour and improve communication flow and impact. When you know which animals you're dealing with, it's easier to keep the animals around you in check.

November 2023 intake enrolling now. Limited Places. 

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Hurry! 50% Early Bird Discount Ends September 11th, 2023 
Use Code ZOO50 at checkout to claim your discount.

Who is it for?

Anyone and everyone. It's a zoo around here works for business, families and individuals who want to fine tune their communication skills.

Learning Outcome

You will understand how to interpret personality types, how to interact with them to build more productive, positive relationships. In addition, the course will provide you with a detailed overview of your own communication abilities and how to improve or adapt your style to suit the person or environment.

Excellent  Course Materials

Direct Tutor Support

Free Personality Test

It's a zoo around here!
November Intake Now Enrolling - limited spaces.

Introduction to personality types.

Breaking down personality traits and types helps us understand how to interact with people of every type. This isn't about pigeon holing anyone, it's about helping you decode a complex subject into a brilliantly simple structure.

Why Animals?

There are certain animals we all understand, and it makes it much easier for us to consider our own experiences if we can rely on a simple (not simplistic) approach to breaking it all down. The animals make it easier to relate, learn and put into practice the important lessons this course will deliver.

Take the personality test.

The key to more effective communication is first understanding your own communication skills and personality test. Included as part of this course is a personality test (RRP £90) which will give you a detailed view of your own personality type and communication style. You can't help others until you understand yourself.

Who lives in your zoo?

Understanding who lives in your zoo is not only fun, but it'll take you on a life changing journey that will forever change the way you approach communication.
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Monkey business.

Monkey's? Well, they're monkeys. Fun, loud, mischievous, fearless creatures who bore easily. You can almost guarantee that most sales and marketing teams have a bunch of monkeys. This module will show you how to get the best out of your monkeys and what to do if you happen to be a monkey too.

Elephant in the room.

Steady, reliable elephants are an essential animal in the zoo we call work. Data driven, slow to make a decision unlikely to respond to hysteria, look to your accounting and engineering teams to find them. Learn how to work alongside an elephant without getting trampled.

Everybody loves a dolphin.

Caring, friendly and always looking out for their pod, Dolphins are the healers and protectors in your zoo. Most HR people are Dolphin to the core and they are the bridge builders in any organisation. Learn how to swim with Dolphins.

Lions can bite.

Lions are the leaders of the pack, they're demanding, icy and despise contradiction. Lions can be kittens, but only when you learn how to make them purr. Like any animal with big teeth, learn how to handle a lion before your try to pet it.
Meet the instructor

Nigel Risner

Patrick Jones - Course author
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Having started his own business in 1983 Nigel became one of the youngest CEOs in the City (at the tender age of 26). He quickly realised that running an organisations isn’t that complicated, but working with people, and getting the most out of them, was a real challenge. It occurred to him that understanding people’s personal needs, and their communication styles, was paramount to success.

Nigel started working with Vistage and other CEO Groups in 1997, and quickly became a sought-after speaker working in many different industries, specialising in peak performance and human development. In 2001 and 2010 he was awarded Speaker of the Year from The Academy for Chief Executives. In 2005 he was awarded Vistage International Speaker of the Year. In 2009/10 Footdown awarded him Speaker of the Year. Thus making Nigel the only speaker in Europe to have won all three awards.

Having spoken to more than 1.5 million people worldwide, Nigel developed a model around how people fall into four categories, in terms of their communication style, which he related to animal types. Whilst there are many other communication models in existence his methodology of Zoo Keeping, and the four core animals types, is not only relatable, but easy to grasp and apply.

Zoo Keeping is now used in organisations of every size around the world, including the British Police Force and many National Health Trusts. Nigel’s main philosophies are: If you are in the room – be in the room! If you want success – you must learn to be an effective Zoo Keeper. There are no such things as difficult customers and staff – there are  different customers and staff. Nigel currently speaks approximately 100 times a year and provides 1:1 coaching for industry leaders around the World.  

What people have to say about Nigel 

​I can honestly say Nigel Risner is unequivocally the very best speaker I have ever engaged. When I say best I mean BEST; in every respect.

Paul Surridge, Chief Executive
Sight Care Group

Nigel has remained my all-time favourite speaker. His positivity, passion and nuggets of wisdom truly inspired me. A fantastic presenter and a wonderful person who I hope I get the pleasure of working with again one day.

Deborah Macfarlane, Marketing Capability Manager
Marks & Spencer

The future of Britain’s self esteem is safe in Nigel’s hands. He has an awesome presence which touches and transforms people’s lives!

Jack Canfield,
Co-Author of New York Times #1
Best Selling Chicken Soup for the Soul series

“Nigel’s ability to captivate and entertain an entire room is unrivalled, and his frank and somewhat brash approach guarantees that there absolutely nowhere to hide, as he unashamedly highlights the realities of the modern leadership agenda and an audiences likely inadequacies.”

Andrew Stembridge, Executive Director, Iconic Luxury Hotels

Microlearning ...
because life can get in the way.

Microlearning is an incredible learning technique that breaks information into bite-sized, digestible chunks, making it easier to understand and remember. All Acuity courses are designed and built using microlearning.
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